Door problems of the 2004 Toyota Sienna
271 problems related to door have been reported for the 2004 Toyota Sienna.
Door problem #1
Vehicle identification number (VIN): 5TDZA23C44_. 2004 Toyota Sienna le minivan. Consumer writes in regards to defective rear electrical sliding door. This issue happened on 01/01/13.
Door problem #2
The VIN of the problem Sienna is 5TDZA23C24_. I have 2004 Toyota Sienna minivan le model. 2 years ago trying to get out of drivers seat, as I tried to open the door I heard a motorized clicking sound and the door wouldn't open from inside. I took to a mechanic and he found that the metal wire that connects to the latch had broken. I called Toyota and they said it will cost $250 for the assembly that controls the latch to open the door. Last year my power sliding door (passenger side) started acting up. Sometimes the door would open and sometimes it won't when I press the power door button located on the ceiling close to driver's side. Then it would only open from outside if I pull the latch from outside. Then one day when I pulled the door latch from outside to open it, I heard a loud noise and the metal cable that the door slides on snapped! I received an"enhancement recall" letter from Toyota just after the warranty expired. I searched the web and saw complaints that Toyota does this on purpose last minute expecting that customers won't see it in time. I called the scion dealership in palatine, IL and they said that it will cost me $120 to inspect what's wrong with the power door and there are 4 to 5 parts where 1 or more could have gone bad. Some parts are covered and others are not covered by the warran ty. This should be safety recall and could kill a small kid. A class action suit must be filed against Toyota for ripping off customers. They should be fixing it for free since its a design flaw. I would expect an engine to fail at 96000 miles but not the 2 doors (front manual door and power sliding door). Big companies like Toyota needs to cut off bonus form ceo and board of director's paycheck and use the money to correct their design flaws. I paid $32,000 and expect Toyota to return the cost of repair which is $1800+tax or fix it for free and thank me that I did not file a suit against them. This problem occurred on Tuesday, Nov. 8, 2011.
Door problem #3
The car was a 2004 Toyota Sienna. VIN of the vehicle was 5TDZA23C94_. Power slicing door cable assemblies. . . . . . Work and then not working on and off. . . Did not file complaint before because children complain not working but when I tried. . . It works about 4 times in the past. First instance in 2008. //// now not working completely/stuck. The power is working, but lock appear stuck to where the lock button wont unlock so door can not be open by button or manually. ***** the warranty is 120,000 mile for power slicing door cable assemblies . . . . My car door is completely stuck / wont open now at 142,000. This issue happened on 03/15/2006.
Door problem #4
The vehicle is a 2004 Toyota Sienna. Our 2004 Sienna's driver-side manual-slider door does not latch properly. 2 of the 3 bolts have become detached. Toyota states that this is not covered under the "rear sliding door latch assembly" warranty enhancement notice, although detached bolts and failure of the rear sliding door to properly latch is clearly a latch assembly issue. This is also a significant safety concern as my son rides in that side of the car and if the door would become unlatched while driving he could be injured not to mention causing an accident as I (the driver) attempt to control/assess the problem and protect my son in a moving vehicle. My "door open" dash lights are constantly on and this is a distraction while driving not to mention when I ignore the lights because of this persistent problem, I may be missing other door-open issues. There are online posts of other Sienna owners who have experienced the same problem. Is it possible to urge Toyota to make this obvious "latching" defect covered under the warranty enhancement program or to recall affected vehicles?. This door issue occurred Tue., Sep. 11, 2012.
Door problem #5
Vehicle identification number (VIN): 5TDZA22C44_. The automatic sliding passenger doors on both sides of my Toyota Sienna xle have stopped working. I first reported a problem to Toyota in 2011 when the sliding door behind the driver seat stopped working. Toyota refused to cover the repair (my van had 129,000 miles on it). Due to the $1,500 cost to replace the whole motor assembly, I had the cable cut by a repair specialist so the door could be operated manually. Last week, the other passenger door stopped working and will not open at all. Toyota informed me today that, although they recently extended the warranty to 120,000 / 9 years; my vehicle was outside that warranty as well. The fact that the doors become inoperable (once the cable stops working one cannot open or close the door without great effort - and even then it may not work) is an unacceptable defect and a safety hazard. The one door that is now on manual mode (since the cable was disconnected) is still cumbersome to open and close. If my children were younger, it would definitely be a safety hazard because they would not be able to do it independently (too heavy). Toyota needs to acknowledge and recall the vehicles with this safety hazard. Based on the reported number of complaints, it appears the issue is caused or exacerbated by poor design of the mechanism. It was 08/23/2012 when this door issue occurred.
Door problem #6
The vehicle is a 2004 Toyota Sienna. Driver's side door with loud popping noise with every opening and closing and jar of the door with these noises. This door problem happened on Aug. 16, 2012.
Door problem #7
The car is a 2004 Toyota Sienna. The problem is with our front drivers door. It started out closing on my leg and squeaking. Since my driveway is on a slight hill, I attributed it to this. I never received the warranty enhancement? regarding this or I would have known these were due to a defect with the car door hinge welding and we would have brought it in for repairs. Since then, the door started to make a very loud clicking and squeaking noise. Toyotaâ??s repair, as I have read, was to replace the door completely. It said that re-welding would not hold. When asking about repairing it at the walnut creek dealership, I was told to bring it to a welding place. I called Toyota corporate several times. Case #[xxx]-I spoke with [xxx] when asking her why we never received this notice, she stated that â??she could not guarantee that one was mailed to us. I asked her how we were supposed to know that this was a problem and her response was that if I always brought my car to the Toyota dealership that I could rely on them to diagnose the problem. First, Toyota should fix it under the warranty since they never notified me and second, shouldn't a door be on properly for safety? information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). It was Monday, Jun. 25, 2012 when this door issue happened.
Door problem #8
The vehicle involved is a 2004 Toyota Sienna. Vehicle identification number (VIN): 5TDZA22C04_. Our 2004 Sienna van was at the dealership for a repair under warranty enhancement. In the past, the door had closed on my child numerous times due to a defect. After that the door did not close at all unless we went out of our van and pushed up on it as it was closing. A mechanic at Toyota pointed out to me chipped paint above the door which we were told indicated that the door was sagging due to the hinge not being strong enough to hold the door properly & that the hinge needed to be replaced. When our van was in for the recent enhanced warranty repair, we were told that all of the repair was covered except the hinge, which costs us $224. 05. We were told the hinge needed to be replaced or we would continue to have the door go out on us. !this is the cause of the problem according to several Toyota maintenance techs, but they are charging customers to pay for something that should be part of the warranty. In addition, on our invoice it stated that our passenger sliding door the cables are also fraid and the hinge has play. When asking why they did not do the warranty enhancement on this door, we were told that because the door is not totally non-functioning, they will not repair it even thought they stated the parts are bad! we questioned both Toyota walnut creek and Toyota corporate (case # [xxx] and several other case #'s) several times each and got no help from either! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). This problem occurred on June 5, 2012.
Door problem #9
The car involved was a 2004 Toyota Sienna. The VIN of this vehicle was 5TDZA22C14_. The van's passenger rear door cable frayed causing the door to be inoperable and unable to open. This is a definite safety hazard since my 4 year child rides in the back of the vehicle. Evidently there was an "extended warranty" issued just last month but conveniently enough my van falls within the year range but just outside of the mileage threshold for coverage. This door issue occurred 02/16/2010.
Door problem #10
In fall 2010 the passenger side rear sliding door in my 2004 Toyota Sienna, which is automatic, began not opening and not closing when the "automatic" button was pushed or when the handle was pulled which automatically triggers the motor to start. I figured it was the motor going bad so I turned it off and began using it manually. I took it into a Toyota dealership in January 2011. I was told it would cost $80 for a diagnostic test which I couldn't afford at the time. He said depending on what they found a new motor and cable could run anywhere between $500 and $1800. He then told me that sometimes dirt gets built up in the track of the door which can make it hard for the motor to open/close and he showed me how to wash it out. I did but it didn't help. I continued to use it manually. In the spring of 2011 the door got jammed part way open. I could not get it to open or close. After looking at the door myself I noticed a bolt on the back of the door where the cable runs looked loose and when I finally got the door to shut, I watched the cable and saw that it was not working as it should. I took it to a mechanic who replaced the bolt, this mechanic said that the motor was working fine. It was a cable issue. I decided to stop using the door completely because I was worried the cable would break or it would ruin the motor. On March 13, 2012 while we were in another city a friend unknowingly opened the door and it got stuck open again. It was stuck open about 6 inches. We were stuck in another city with no way to get home. I have since found countless reports online about this issue in 2004-2007 Toyota Siennas. Why isn't there a recall? clearly this is a safety issue. What if there was a car accident/fire and we could not escape because that door would not open -- I have 3 kids in carseats still. Or a child accidentally opens the door while its moving and it gets stuck. This door issue occurred 10/01/2010.
Door problem #11
The vehicle is a 2004 Toyota Sienna. Vehicle identification number (VIN): 5TDZA22C24_. The passenger power sliding door has failed to operate due to a frayed cable. The door will not open even in manual mode with the cable in place. I snipped the cable to free the door, and it will open but will not lock in the open position (useful when opening the door at a slight decline). When closing the door manually, it makes a loud "thunk" as the door edge and frame of the car make contact. It appears as though the door has shifted on its hinges preventing a perfect alignment with the locking mechanism. This problem occurred on Oct. 3, 2011.
Door problem #12
The vehicle was a 2004 Toyota Sienna. The VIN of this vehicle was 5TDZA22C24_. The cable in the power sliding door (passenger side) has caught. The door is stuck partway open. I cannot open it further nor close it. This is a common problem as evidenced by many other claims. Of course, to operate with the door partially open would be very dangerous. This door issue occurred Thursday, January 26, 2012.. Read more...
Door problem #13
The vehicle involved is a 2004 Toyota Sienna. The vehicle's vehicle identification number (VIN) was 5TDZA22C34_. 2004 driver's side sliding door cable broke, causing the door to be unable to close. Due to severely cold weather in iowa, the door was forced shut to allow the vehicle to be operable. Door motor replacement cost estimates range from $1300-1500. A few months later the passenger side door started exhibiting problems opening and closing. Turned off the motors from the inside compartment. One time when the drivers side door was opened, a piece of the door assembly shattered the rear 3/4 glass panel. The failure date was Mar. 18, 2011.
Door problem #14
The VIN of this vehicle is 5TDZA22C94_. The automatic sliding side door on my 2004 Toyota Sienna quit working. The cable broke and the door still works manually. Without the cable, the heavy door slides closed with great force. If the van were to be parked on a downward slope, a person could easily be injured by the out of control door. It appears the cable was the safety mechanism for the door. My research shows this is a large problem with these vehicles. It was February 7, 2012 when this door issue occurred.
Door problem #15
The car involved was a 2004 Toyota Sienna. The VIN of the problem Sienna is 5TDZA23C44_. One day we noticed a scraping noise that our passenger side sliding power door was making when we opened and closed it. The next day we parked in a shopping center and after getting our two year old twin girls out of their car seat, we pushed the button to close the door and it got stuck half way. We could not push it open or closed. The cable had frayed and the protective covering over the cable had come off. We panicked because we did not know how we would get home since the door would not shut to safely drive our children home. Fortunately after some time we came up with the idea of cutting the cablewith wire cutters so we could at least get it closed. It worked and the door is now manual but the door may be compromised from this cable failure. Apparently this is a common problem that many Sienna owners feel Toyota needs to address due to the inadequate materials used to operate the power sliding doors and the hefty expenses to have it replaced. The failure date was 12/04/11.
Door problem #16
The car is a 2004 Toyota Sienna. The vehicle's vehicle identification number (VIN) was 4T1BG22K9V_. Electrical motor and cable that controls sliding door (driver side) has corroded and broken. Door inoperable posing safety concern. It was Wednesday, Dec. 7, 2011 when this door issue occurred.
Door problem #17
The vehicle was a 2004 Toyota Sienna. The drivers side passenger door sometimes would close on it's own after opened. I took it to dealership & of course worked as normal. In may 2011 I returned to the dealership, because while I was out shopping the door would not close, I closed as best I could, but would open on it's own going up a hill or on turns. Dealership said my warranty expired in April. They could not get the door to fully close, which meant I had to turn off my power doors or the alarm would sound non-stop, the inside & outside lights would not go off. I drive this van at risk of the door opening at any time, but, it's what I own. The dealership and myself has asked Toyota to repair, they refuse - cost $3000. 00!!! cable, motor, hinge - all rusted out! I have researched this problem on the internet and have found thousands of complaints on 2004 & 2005 - same issue. This should be a recall by Toyota, paid by them! when is someone going to listen and make Toyota responsible for this matter. I travel with my dogs and young children in my vehicle, it has eliminated one seat in my van, I can't let anyone sit there. Nhtsa you need to do something for all of us that are having this issue and don't have $3,000 to pay for repair, a repair that we should not have to pay anyway! wake up Toyota, you are gonna be loosing lots of customers over this one, I know it's my last Toyota, hello Honda or Nissan! I will never recommend Toyota to anyone. This door problem happened on 02/08/11.
Door problem #18
The car is a 2004 Toyota Sienna. Vehicle identification number (VIN) of the vehicle is 5TDZA22C74_. Our passenger side rear door stopped opening and closing with the remote or inside buttons 3 days ago but we could open and close it manually. As of this morning it will no longer unlock, therefore we can not even get the door open. My children are required to exit that side of the car at school drop off so this is now a dangerous for them to have to get out on the driver side and walk around the car. This door issue occurred March 10, 2012.
Door problem #19
The VIN of this Sienna is 5TDBA22C24_. The vehicle involved is a 2004 Toyota Sienna. The contact stated that the door cables for both the driver and passenger sides failed without warning. The contact had to enter the vehicle through the front doors or rear hatch. The dealer stated that the cables to the doors would have to be replaced but it was not covered under warranty. The failure and the current mileages were 109,182. This door problem happened on 03/04/12.
Door problem #20
The cable on my 2004 Toyota Sienna sliding door snapped. First the remote buttons failed to open the door and then shortly after the door will not open at all either from the outside or the inside because the cable snapped. I can see the broken cable underneath the rear window. Toyota is telling me they want about $2k to fix the problem. I have read that this is a pretty common problem for this vehicle and am surprised that the manufacturer is not offering to have the repair fully or at least partially paid for by them. It was Feb. 23, 2012 when this door issue happened.
Door problem #21
The vehicle's vehicle identification number (VIN) was 5TDZA23C64_. Recently purchased a used 04 Toyota Sienna and the passenger power sliding door does not work and sticks when using the exterior handle. This should be considered a safety issue as in an emergency its a gamble whether or not the door could open. We currently just use the manual driver side door as the fix fir this from the dealership is between $1000 - $2000. . . It was March 30, 2012 when this door issue happened.
Door problem #22
The car involved was a 2004 Toyota Sienna. In 2009 one of the automatic door engines of my 2004 Sienna le failed and needed to be replaced for approximately $1000. Last month, the same door, passenger side, failed to open or close, and is completely inoperable at present. A diagnostic from Toyota revealed that the cables need to be replaced but they don't come by themselves and have to be purchased with the bracket and hinges that come with it. It is labor intensive; they would have to keep the van for 1. 5 days and the total cost of the repair is $1500. Toyota will not offer $ assistance despite the fact that dozens and maybe hundreds of Sienna owners have the same problem. I have at least 6 friends with door problems on their Siennas. This needs to become a recall; it is a safety issue in that kids can not get out of the car in case of an emergency. If I buy a car with an automatic door it needs to work, and I've already had to repair the door engine once. Please assist in making this a recall. Thanks!. The failure date was 03/22/11.
Door problem #23
The vehicle involved is a 2004 Toyota Sienna. The vehicle identification number (VIN) is 5TDZA22CX4_. The right sliding door became stuck about half open. It took about 30 minutes to get door to move while standing outside in the cold and my three small children inside asking that I close the door. Took vehicle to local mechanic and they contacted Toyota dealer who advised that the door motor/cable assembly would need to be replaced. After doing some research it appears that this is a known safety problem that is not being addressed either with a recall or voluntary safety "recall" by Toyota. This door issue occurred Jan. 12, 2012.
Door problem #24
The car was a 2004 Toyota Sienna. The VIN of this vehicle was 5TDZA23C14_. Passenger side sliding power door became difficult to pull closed. Occasionally stuck in closed position such that someone outside has to let passenger out. Power sliding not working, must be pulled manually. Taken initially to my regular mechanic at 99598 miles, have documentation. Told to go to Toyota. I waited until I needed oil change and another recall done to go last week at 109639 miles, van age = 9 years and 13 days. I am told the actuator, cable, and latch need replacing and that there is a known defect, with Toyota extending warranty to 120,000 miles or 9 years. Toyota will not cover my car under this warranty because it is 13 days past, though under the mileage limit, even though I have documentation of the problem from 7 months ago. Cost of parts $1167, labor $1069. Unaffordable. Corporate office said they would cover parts as a "goodwill gesture" but do not care that my door has been malfunctioning for a long time and I have documentation to this effect, and this warranty extension wasn't even available until this month, to my knowledge. The danger from this problem is that the door can become stuck in the closed position. If this happened after a bad car accident or fire, young occupants could become trapped. However Toyota is not willing to address this known defect and prefers to accept this risk. There are countless complaints of Sienna sliding doors becoming stuck at all ages of vehicle. The 2004 Sienna was the first model year of a new design and has suffered a much higher than usual number of recalls. Toyota should simply recall and repair their sliding doors rather than risk their customer's lives. It was 09/09/2011 when this door issue occurred.
Door problem #25
The vehicle was a 2004 Toyota Sienna. The VIN of this vehicle is 3VWTL71K39_. On March 13, 2012, the driver's side sliding door was seriously stuck in the open position. It would start to close, but then pop back. It would not close in manual mode either. Since then, it's happened one additional time. Eventually, we were able to forcefully shut the door. Today, may 17, 2012, the dealer (tansky Toyota in columbus, ohio) inspected the door but didn't do anything because it wasn't symptomatic at the time of my appointment. I'm left hoping that the door will get stuck again (and when I'm near the dealer) before the new limited warranty extension (a Toyota customer support program) expires for my vehicle. Given the safety issues, I suggest a forced recall to best protect the owners for the life of the car. The failure date was Tuesday, Mar. 13, 2012.
Other Structure related problems of the 2004 Toyota Sienna:
|Problem Category||Number of Problems|
|Hatchback/liftgate Support Device problems||74|
|Door Hinge problems||26|
|Dashboard Crack problems||20|
|Frame And Members problems||19|
|Hatchback/liftgate Hinge problems||17|
|Tailgate Hinge problems||7|
|Underbody Shield problems||5|
|Roof And Pillar problems||1|