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All Cars - Problems, Statistics, and Analysis

Each year car owners file thousands of complaints about their car problems to the U.S. Department of Transportation. Table 1 shows the number of problems reported for vehicles manufactured from year 1996 to 2012. Cars made in year 2000 have the most problems with 50,612 problems reported and cars produced in year 2011 (current year is excluded) have the least problems with 4,883 problems reported.

Table 1. Number of problems reported for all vehicles made from 1996 to 2012
Model Year Number of Problems
  1996 vehicles
  35509
  1997 vehicles
  35948
  1998 vehicles
  38977
  1999 vehicles
  47031
  2000 vehicles
  50612
  2001 vehicles
  43528
  2002 vehicles
  45299
  2003 vehicles
  40347
  2004 vehicles
  41437
  2005 vehicles
  40634
  2006 vehicles
  35345
  2007 vehicles
  28407
  2008 vehicles
  18053
  2009 vehicles
  9430
  2010 vehicles
  10062
  2011 vehicles
  4883
  2012 vehicles
  1876


From the above chart, one may conclude that the quality of cars in general has improved greatly. This is actually misleading. The fact is that the year 2000 model cars have been on the road for 10 years while the year 2011 model cars are still fresh from the factory. Table 2 gives a better picture of car quality over these years. It shows the problems reported during the first year when the cars are in service. One can see that the quality of cars has been fairly constant over the years. The exceptions are years 2008 and 2009, when the world wide economy slowed down, causing new car sales to plummet; thus few problems were reported.

Table 2. Number of problems reported during the vehicle's first year in service
Model Year Number of Problems
  1996 vehicles
  4391
  1997 vehicles
  2822
  1998 vehicles
  4742
  1999 vehicles
  5204
  2000 vehicles
  5847
  2001 vehicles
  4936
  2002 vehicles
  4937
  2003 vehicles
  5313
  2004 vehicles
  6158
  2005 vehicles
  4697
  2006 vehicles
  4203
  2007 vehicles
  4562
  2008 vehicles
  3236
  2009 vehicles
  2718
  2010 vehicles
  4872
  2011 vehicles
  2885
  2012 vehicles
  1418

You may wonder which part of the car breaks down often. The following chart illustrates the most common problems reported for all car makes and models in our database since 1996. The number one common car problem is associated with the vehicle's engine and engine cooling with 63,675 problems reported. The second most common car problem is power train problem with 60,004 problems reported.

Common car problems (all cars)
Problem Category Number of Problems
  Engine And Engine Cooling
  63675
  Power Train
  60004
  Service Brakes
  54043
  Electrical System
  53533
  Steering
  31985
  Air Bag
  31566
  Suspension
  30640
  Vehicle Speed Control
  27516
  Gasoline Fuel System
  24875
  Visibility
  24683
  Structure
  23839
  Tire
  19881
  Exterior Lighting
  15985
  Unknown Or Other
  10949
  Latches/locks/linkage
  8707
  Seat Belt
  8667
  Seats
  8644
  Equipment
  7572
  Other Fuel System
  5285
  Wheel
  5051
  Parking Brake
  2361
  Air Brake
  2126
  Electronic Stability Control
  2026
  Diesel Fuel System
  1196
  Interior Lighting
  1184
  Traction Control System
  863
  Child Seat
  677
  Hybrid Propulsion System
  70

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